más datos

when you need more MBs at maximum speed

features

 

additional MBs

once the MBs of your plan are surpassed

 

details

How can I ask for "más datos"?
you can do it at any time:

  • Via your customer service area.
  • By calling customer service in different languages.
  • By sending a text message to 470 with the following text messages:

    · MAS DATOS BALLENA: to get an extra 1GB if you have the Ballena plan active.
    · MAS DATOS BONO: to get an extra 300 MB if you have the Bono 300 MB active.

Control your data consumption and expenditure:
you can check the MB at maximum speed you have left and the date when your benefits will be automatically renewed:

  • Via your customer service area.
  • By calling customer service in different languages or 1470 without cost (only Spanish spoken).
  • By sending a text message to 470 with the following text messages:

    · CONSULTA BALLENA: if you have the Ballena plan active.
    · CONSULTA BONO 3: if you have the Bono 300 MB active.
  • You will also receive automatic informative text messages (in Spanish):

    · When you have used the 100% of the MBs included in your plan.
    · When your benefits and fee are due to be renewed every 30 days.
  • see details

This service is compatible with Ballena pay as you go plan and Bono 300 MB for pay as you go customers. Valid from 6th July 2014. The extension of MBs (200Mb to 300Mb) and change of monthly fee applies from the 24th May 2015. Incompatible with other plans.

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